NearYou bags two Feefo Platinum Trusted Service awards and one Gold award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers booking online fitness classes.
The Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine.
The accreditation is a true reflection of a business’s commitment to outstanding service. It is the highest rating awarded by Feefo.
Stephen Auty CEO of NearYou commented
“All big thank you to everyone. This is an important award because it’s based on the feedback of real customers, who are the most important judges of all.
It recognises how hard the team worked in 2020 to give customers the best possible experience, during very difficult times. We are fully committed to delivering the highest quality of service, we listen, understand, and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.
We would like to thank all those who sent in reviews, helping us improve our service.
Pilates, Yoga, Dance, Martial Arts, Personal Trainers and fitness instructors proved to be brilliant at adapting to the crisis delivering exceptional fitness classes under very difficult circumstances.
As a team the service has delivered hundreds of thousands of online classes, events, workshops, courses and fitness videos across the UK and USA. Winning these awards could not have happened without the support of the public and our amazing fitness professionals.
The award ranks NearYou alongside major brands such as Next, Vauxhall, Iceland, Mazda, Expedia, Michael Page and JCB. Thats the level of service that our class finders offer."
Congratulating NearYou on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented “The Trusted Service award has always been about recognising companies like NearYou that deliver an outstanding in customer experience.
This year, despite the incredible challenges of a global pandemic, NearYou has continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.”
NearYou is the UK's Best online activity class finder, where the public can find and book online activities, in person, or via zoom and buy on demand fitness videos.
Voted Award winning Platinum Trusted No1 class finder, winner of the 2020 best e-commerce Fitness and beauty online platform, best Pilates and Yoga Class finder globally.